SOP 001: Install ngrok on Windows

Fresh

Field	Value
SOP ID	SOP-001
Version	1.0
Status	Active
Last Updated	2026-02-13

Purpose

Install the ngrok agent CLI on a Windows machine and verify it is working correctly.

Prerequisites

• Windows 10 or 11 (64-bit or 32-bit)
• Internet access
• Administrator privileges (for Windows App Store method)

Procedure

Method A: Windows App Store (Recommended)

1. Open the Microsoft Store app
2. Search for ngrok
3. Click Install
4. Wait for installation to complete

Method B: Direct Download

1. Visit download.ngrok.com
2. Download the Windows ZIP file for your architecture (64-bit or 32-bit)
3. Extract the ZIP to a permanent location, e.g. C:\ngrok\
4. Add the folder to your system PATH:
   • Press Win + X > System > Advanced system settings
   • Click Environment Variables
   • Under System variables, select Path > Edit
   • Click New and add C:\ngrok\
   • Click OK on all dialogs

Verification

Open a new terminal (Command Prompt or PowerShell) and run:

ngrok help

You should see ngrok's help text with available commands.

Verification Checklist

• [ ] ngrok is installed
• [ ] ngrok help prints help text
• [ ] ngrok version is displayed with ngrok version

System Requirements

Resource	Value
Memory	64MB minimum, 128MB recommended
Disk	25MB
CPU	No requirement
OS	Windows 64-bit or 32-bit (x86-64, x86)

Troubleshooting

Issue	Solution
ngrok not recognized	Ensure the folder is in your PATH and open a new terminal
Download blocked by antivirus	Add an exception for the ngrok executable
Permission denied	Run terminal as Administrator

See Also

• SOP 002: Connect Your Account
• Quick Start
• Commands Reference